MYIO Patient Portal

Use MYIO to view your appointments, complete forms, manage payments, and securely message your care team.

New to MYIO? Find account setup instructions below.

Looking for your telehealth appointment?

PSC uses Zoom for telehealth appointments. Visit our waiting room directory to find your provider and join your appointment.

Join your telehealth appointment →

What would you like to do?

Complete forms and questionnaires

Select Clinical Forms or Fill required forms to find forms assigned to you.

Please complete your intake forms at least 48 hours before your first appointment. Your provider may also send questionnaires or other forms during your care.

If an expected form is missing or will not open, contact our administrative team.

View your appointments

Select Appointments to view your upcoming appointments.

To cancel, reschedule, or arrange your next appointment, contact our administrative team.

View your balance or make a payment

Select Billing to view your balance, make a payment, or update your credit card information.

For questions about a charge, payment, or insurance billing, contact our administrative team.

Send your provider a secure message

Select the envelope icon, then Compose. Choose your provider’s name from the To menu.

You can also reply to an existing message or attach a document.

Ask a medication question or request a refill

Start a secure message and select Medication from the To menu.

For refill requests, include the medication name, your preferred pharmacy, and how much medication you have remaining. Request refills before you run out.

Access MYIO for your child or teen

Contact our administrative team for help setting up or accessing MYIO for your child or teen.

We can help clarify which account to use and answer questions about caregiver access.

Before you send a message

MYIO messages are reviewed during business hours, and a reply may not be immediate.

Use secure portal messaging for personal health information. For help with scheduling, billing, or portal access, contact our administrative team.

Do not use MYIO for emergencies or concerns that need an immediate response. If you are experiencing a medical emergency or are in immediate danger, call 911 or go to the nearest emergency department.

New to MYIO?

Our administrative team will send you an invitation by email or text. Once you receive it:

Open the MYIO sign-in page and select Create Account.
Enter the access code from your invitation.
Verify your date of birth and follow the prompts to finish setting up your account.

You can also set up your account through the MYIO mobile app.

Your access code expires after 7 days. If your code has expired or you have not received an invitation, contact our administrative team.

Need help with MYIO?

I cannot sign in

If you have already created an account, make sure you are using the correct username and password. Contact our administrative team if you need help recovering access.

My invitation or access code is missing

Contact our administrative team to request an invitation or a new access code.

I cannot find a form

Look under Clinical Forms or Fill required forms. If the form is not there, contact our administrative team so we can check that it has been assigned to you.

The portal or app is not working

Try closing and reopening your browser or the MYIO app. Check for updates, or try accessing MYIO in another browser.

If the problem continues, let our administrative team know what you were trying to do and what happened.