Getting started is simple.

You don't need to have it all figured out

Tell us a little about what you're looking for. We'll review your needs and preferences and help determine whether PSC has a provider or service that may be a good fit.

Get Started →

WHAT HAPPENS NEXT.

01

Tell us what you’re looking for.

Complete our Prospective Patient Form and share a little about what you’re looking for, along with your scheduling, insurance, and provider preferences.

02

We’ll review your request.

Our team will review your information and considers your needs, preferences, insurance, location, and current provider availability.

03

We’ll be in touch.

We'll follow up with next steps, which may include connecting you with an available provider or discussing other options.

Ready when you are.

Complete the Prospective Patient Form to tell us a little about what you're looking for.

Complete the Form →

Not sure what service or provider you need? That's okay. You don't need to figure that out before reaching out.

Good to know before you begin.

A few practical details about scheduling, insurance, appointments, and communication.

Availability depends on several factors, including the type of service you're looking for, your concerns, age, insurance, scheduling availability, preference for in-person or telehealth care, and current provider openings.
The more flexibility you have with providers, appointment times, and locations, the more options we may have available. Some specialty services have additional eligibility requirements or limited availability.
Your first appointment is typically 50–55 minutes and focuses on getting to know you, understanding what brings you to care, reviewing relevant history, and identifying your goals.
You and your provider will talk about recommendations and next steps, including the frequency and focus of future appointments.
PSC works with many major insurance plans and also offers self-pay options. Coverage can vary by provider, service, and individual plan.
We'll use the insurance information you provide on the Prospective Patient Form when reviewing potential provider matches.
Insurance plans we currently work with include:
Aetna, Health Net/Trillium, Kaiser, Medicare, MODA, OHP Open Card, PacificSource, Providence, Regence BCBS, and UnitedHealthcare.
Insurance coverage and benefits vary by plan. We encourage you to confirm your individual benefits directly with your insurance carrier.
PSC offers both in-person and telehealth appointments. In-person care is available at several locations throughout the Portland metro area, and telehealth is available to clients located anywhere in Oregon or Washington.
Availability varies by provider, service, and location. When completing our Prospective Patient Form, let us know your preferences so we can consider them when looking for a potential match.
Explore Our Locations →

Our administrative team is available Monday–Friday, 9:00 AM–5:00 PM.
Appointment times vary by provider and may include daytime and evening availability. Once you're established with a provider, you'll work directly with them to schedule appointments and determine a frequency of care that fits your treatment needs.
Need help with scheduling? Contact our administrative team at 503-334-3035.
We understand that plans sometimes change. If you need to cancel or reschedule an appointment, please provide as much notice as possible.
Appointments canceled with less than 48 hours' notice or missed without notice may be subject to a late cancellation or no-show fee of $75 for therapy, $20 for group therapy, and $100 for medication appointments. These fees are generally not covered by insurance and are the client's responsibility.
Your provider will review applicable fees and cancellation policies with you when you begin care.
PSC may communicate with you by phone, email, text message, or through our secure patient portal regarding scheduling, appointments, forms, billing, and other aspects of your care.
SMS Text Messaging
By providing a telephone number and selecting “Text Message” as a preferred communication method, you consent to receive SMS text messages from Psychological Services Connection (PSC). Message frequency will vary based on your scheduling and communication needs. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. Opting out of text messaging will not affect your ability to receive care at PSC.
Text and email should not be used for urgent clinical concerns or emergencies. Your provider will discuss appropriate methods for communicating between appointments.
PSC is an outpatient mental health practice and does not provide emergency or crisis services.
If you or someone else is in immediate danger, call 911 or go to the nearest emergency department.
For immediate mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline.
If you are experiencing an urgent concern that is not an emergency, contact your established PSC provider according to the communication plan you've discussed together.